Service

AI integration services for existing software

We add AI features to software you already run or sell — through APIs, background services and new screens — so your users get new capabilities without a rebuild.

Who this is for and the problems it solves

Typical clients

  • SaaS companies adding AI features to their product roadmap
  • Businesses with internal tools that need smarter search or automation
  • Product teams without in-house AI engineering capacity
  • Companies with older systems they can’t replace but want to extend

Common problems

  • Customers expect AI features and your team lacks the time or specialist skills
  • Previous experiments never made it from demo to production
  • Costs, response times or accuracy are unclear before committing
  • Your codebase or infrastructure makes changes risky

What we can build

Examples of our capabilities, not descriptions of specific client projects.

Smart search

Let users search records and content in plain language.

Summaries and drafting

Summarise records, conversations or documents inside your app.

Classification and tagging

Sort tickets, leads or documents automatically.

In-app assistants

Help users complete tasks using your product’s data and actions.

Scope, deliverables and what we need from you

What we deliver

  • Review of your architecture, data and constraints
  • Feature design and model selection, with cost and response-time estimates
  • Integration code, APIs or services that fit your stack
  • Evaluation sets and automated tests
  • Usage monitoring and cost controls
  • Documentation and knowledge transfer to your developers

Data & integration requirements

  • Access to the relevant codebase or API documentation
  • A test or staging environment
  • Sample data representative of real use
  • A technical contact on your team

How we deliver and evaluate

  1. Discovery

    Understand the workflow, the data and what success looks like. Agree scope and measurable targets.

  2. Prototype & evaluate

    Test the approach on a sample of your data against agreed criteria before a full build.

  3. Build & integrate

    Develop, connect to your systems and test with your team, with regular demos.

  4. Deploy & support

    Release to your chosen environment, hand over documentation and agree ongoing support.

We build an evaluation set from your real data, compare model options on accuracy, cost and speed, and ship behind a feature flag or to a pilot group before full release.

Relevant work

We don’t yet have a published client case study for this service. We can walk you through relevant work and our approach on a call.

Ownership, deployment and support

Ownership

Ownership of the code, prompts, evaluation sets and any model weights we produce for you is agreed in the statement of work, subject to the licences of any third-party models or components used.

Deployment

Your own cloud account (AWS, Azure or Google Cloud), your on-premises environment, or hosting managed by Kubit’s.

AI models

Hosted models from major providers, open-source models run in your environment, or models fine-tuned on your data, chosen per use case for accuracy, cost and data handling.

Support

Post-launch support and maintenance are agreed per project, including monitoring, updates and response times.

Questions about this service

Do you work inside our codebase?

Yes, if you prefer. We can contribute to your repositories under your review process, or build a separate service your software calls.

How do you control AI running costs?

We estimate costs during the prototype, choose models to suit, and add caching, limits and usage monitoring.

Can you work with our developers?

Yes. We often work alongside in-house teams and hand over with documentation and walkthroughs.

Discuss your project

Tell us about the problem, the systems involved and your timeline. We’ll reply with questions or a suggested next step.